Graduate Student - Masters in International Management at Portland State University
May 2010 - December 2011
Full time graduate student in an intensive 15 month program focused on business leadership in Asia's Pacific Rim.
Graduated in December 2011.
Global Account Manager at Benchmark Electronics
November 2007 - January 2010
Managed global accounts with a combined value of $100M and facilitated manufacturing activities for Fortune 500 provider of electronics manufacturing services and engineering solutions. Held full P&L accountability and performed global contract negotiations. Increased new business development by 25% by leveraging relationships with executive- and C-level stakeholders across North America, Europe and Asia. Implemented continuous process improvements, streamlined processes, reporting protocols, dashboards, templates and customer metrics. Performed market research. Reviewed acquisition opportunities. Delivered a $25M revenue enhancement through successful integration of customer assets and securing new accounts. Collaborated with sales to develop an effective strategy to penetrate an MNC conglomerate. Consolidated individual divisional contracts and manufacturing agreements a streamlined global agreement. Won Supplier of the Year and Outstanding Supplier.
General Manager - Suzhou Operations at Benchmark Electronics
April 2004 - November 2007
Based in Suzhou, China, headed business operations, sales and business development to achieve revenue and profitability targets. Led senior-level staff of 10 and a management team of 25 to oversee 700+. Turned around operation from generating
Global NPI Director at Benchmark Electronics
October 2002 - April 2004
Served as primary point-of-contact as on-site company representative for key customer. Led $1B product development project in alignment with all project deadlines. Facilitated board and system builds by building viable relationships with manufacturing team based in China. Performed staffing resource management, budget management, and supplier selection processes. Managed transition plans for NPI and volume production. Coordinated prototype activities in collaboration with design and engineering teams. Orchestrated management reviews.
Director of Operations - Scotland at Benchmark Electronics
April 2002 - October 2002
Selected to identify critical issues in an underperforming factory operation based in East Kilbride, Scotland. Directed facility operations, devised strategic plans, and led product transitions between Europe and Asia. Managed capital budgets and physical assets. Oversaw engineering team of 100+. Performed analysis to ascertain facility infrastructure and readiness for low-medium volume large board manufacturing. Executed staff assessments, capital equipment evaluations, and marketing analysis. Participated in due diligence for a major acquisitions prospect. Developed a winning solution to address capital infrastructures lacking preventative maintenance and negatively impacting change over time and overall quality.
Director of Quality - Huntsville at Benchmark Electronics
May 2001 - April 2002
Headed a board build operation and a system integration factory simultaneously, and achieved optimized operations through implementation of Six Sigma and Lean Manufacturing methodologies. Led staff of 60 to drive quality operations and continuous process improvement initiatives. Performed recruitment, performance evaluations, and customer relations, and cost of quality analysis. Achieved ISO9001 and ISO14001 certifications. Served as Quality IT System Principal Engineer.
Quality Manager at Benchmark Electronics
April 1996 - May 2001
Held progressive management roles for facilities in Angleton, Texas (2000 to 2001) and Beaverton, Oregon (1996 to 2000). Managed internal, customer, and sub-tier quality teams. Facilitated continuous process improvements, document control, inspection, compliance, and quality functions. Orchestrated production and conducted complex analysis. Implemented tracking metrics. Served as Quality member of Corporate BaaN Team. Created a companywide automated process control system.
Industrial Engineer at Cartesian Corporation
May 1994 - April 1996
Developed all job standards and routings from order entry to shipping.
Implemented MRP system tool to track profit/loss from individual jobs.
Master work scheduler and metrics management coordinator.
Implemented Lean Manufacturing Principles and 5S Strategies.
Adjunct Professor at Portland State University
February 2012
Teaching the Sustainable Operations Management course at Portland State University in the top ranked MBA program.
Portland State Universityâs Master of Business Administration (MBA) degree program ranks 14th on a list of the top-100 graduate business programs in the world, and first among programs with fewer than 100 students.
Graduate Student - Sustainability at Portland State University
September 2011
Graduate student seeking a Certificate in Sustainability.
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